Does Goyo Silver, Inc. accept Layaway payments?
Yes, Goyo Silver, Inc. accepts layaway payments. Please contact us for full information. Payments must be completed within a maximum of 60 days (unless other arrangements are made in writing, e-mail confirmation required), merchandise will only be shipped once all payments are completed and processed, all payments are non-refundable. Layaway plans may not be combined with special offers or used for sale merchandise.
Does Goyo Silver, Inc. accept PayPal payments?
Yes, Goyo Silver, Inc. accepts PayPal payments with the following restrictions: Paypal payments are only accepted for items under $2,500. The shipping address must match the verified address on file with PayPal. PayPal may not be used for shipments outside the USA.
Do I have to pay sales tax?
We will only collect sales tax if you are located in the same state as our store which is in Florida. If you are outside the state of Florida sales tax will not be added to your order.
I have a question on my charges.
On the bottom of the home page under “My Account” click on “My Orders” link to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
On the bottom of the home page under “My Account” click on “My Orders” link to print invoices.
When will my credit appear on my account?
Credits usually take 7-14 business days from the time we receive your item(s). When we initiate the credit, it may take a few additional days for the amount to appear on your account, or up to 30 days for it to show on your statement. Check with your credit card company for exact details of a particular credit.
goyosilver.com makes every attempt to avoid errors in pricing and product information. If a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. All prices listed on this site are in U.S. dollars. Interim markdowns may have been taken, and the original price may not have resulted in actual sales. Prices found at Goyo Silver, Inc. physical store may not be the same as those found at goyosilver.com.
Due to the volatile nature of the precious metal market prices may change at any time. Prices are not guaranteed until the sale has been completed.